To help increase production efficiency and capacity, particularly in high growth exterior products, our range is being optimised with some products and sizes being discontinued with effect from 2nd August 2021.
FAQs
What is the effective date of deletion?
Monday 2nd August 2021.
From what date can James Hardie no longer guarantee supply of the deleted lines?
The effective date of line deletions is the 2nd August 2021. The amount you can purchase will be subject to availability which we anticipate being limited. Limited stock available thereafter will be able to be purchased on a first come first serve basis.
A customer would like to place a future order on a deleted line to enable completion of an existing project. How can they ensure they have material to complete the project?
We will not hold stock, we recommend that you contact your James Hardie Representative or CustomerLink on 13 11 03.
A range of 900mm sizes are being deleted is there a substitute product?
1200mm sizes are available as an alternative however stud spaces may have to be reduced to 400mm or increased to 600mm based on wind loading requirements. Alternatively sheets in some products can be cut down to suit requirements.
What if I have a specification that calls up a deleted line?
In the first instance, we recommend you switch the specification to an alternative James Hardie product as per the table. Alternatively, we suggest you contact your local preferred reseller who may be able to suggest a different solution.
Will James Hardie continue to provide warranty on deleted products?
All products sold by James Hardie are warranted provided that the term and conditions set out in the warranty statement are met.
Will James Hardie publish a new Price List?
New price books will be made available on 30th July 2021.
Why has James Hardie removed specific product lines such as HardieTex™ Base Sheet?
James Hardie is moving away from base sheet cladding that requires labour-intensive joints and applied texture coats or render. Instead, NEW Hardie™ Fine Texture Cladding reduces trades down to just a carpenter and painter by having the render texture already in the cladding panels. This product innovation creates more value for James Hardie customers and efficiencies for builders. Particularly the small crews involved with renovations.
Our James Hardie Representative will work closely with you to identify key projects and specifications in the pipeline to help support and service you during the transition.
Why has James Hardie removed specific product lines such as ComTex™ Façade Panel & System?
In order to service you more efficiently we are removing lower demand product lines. This will allow us to free up capacity to produce high demand products that are valued by your customers.
Where can I find out more about Hardie™ Fine Texture Cladding?
Visit the website product page here. Or contact your James Hardie Representative, visit our website and e-Learning module.
Where can I find more information about additions and deletions?
For further information:
- Ask James Hardie on 13 11 03.
- Contact your account manager.
Can I place speculative large orders for discontinued products prior to deletion dates?
Production capacity for discontinued products and sizes is limited to normal quantities up to the date of discontinuation. Orders indicating stockpiling will not be fulfilled. We will be judging orders based on the maximum average for individual customer order history over the last 3 months. Orders will be subject to availability and if we are unable to honour orders we will communicate directly with you.
Table 2: Range Optimisation
Product Group | Product Code | Product Name | Recommended JH Replacement |
OPTIMISED PRODUCT LINES |
Axent™ Fascia | 401843 | Axent™ Fascia 16mm 4200 x 180mm | N/A |
Axon™ Cladding |
404510 404511 |
Axon™ Cladding 133 Grained 9mm 2450 x 1200mm Axon™ Cladding 133 Grained 9mm 2750 x 1200mm |
Axon™ Cladding 133 Grained 9mm 3000 x 1200mm (404512) |
HardieFlex™ sheet |
400195 400188 400193 400191 400173 400175 401970 |
HardieFlex sheet 4.5mm 1800 x 900mm HardieFlex™ sheet 4.5mm 2100 x 1200mm HardieFlex™ sheet 4.5mm 2400 x 900mm HardieFlex™ sheet 4.5mm 3000 x 900mm HardieFlex™ sheet 6mm 1800 x 1200mm HardieFlex™ sheet 6mm 2400 x 900mm HardieFlex™ sheet 6mm 3000 x 900mm |
HardieFlex sheet 4.5mm 1800 x 1200mm (400189) HardieFlex sheet 4.5mm 2400 x 1200mm (400186) HardieFlex sheet 4.5mm 3000 x 1200mm (400182) HardieFlex™ sheet 6mm 2400 x 1200mm (400171) HardieFlex™ sheet 6mm 3000 x 1200mm (400167) |
ExoTec™ Façade Panel |
402334 402201 402204 402207 402208 |
ExoTec™ Façade Panel 12mm 3000 x 1200mm ExoTec™ Façade Panel 9mm 1800 x 1200mm ExoTec™ Façade Panel 9mm 2400 x 900mm ExoTec™ Façade Panel 9mm 2700 x 1200mm ExoTec™ Façade Panel 9mm 3000 x 900mm |
N/A ExoTec™ Façade Panel 9mm 2400 x 1200mm (402205) ExoTec™ Façade Panel 9mm 3000 x 1200mm (402209) |
Matrix™ Cladding | 403812 | Matrix™ Cladding 8mm 1790 x 890mm |
Matrix™ Cladding 8mm 1190 x 1190mm (403811) Matrix™ Cladding 8mm 2390 x 590mm (403810) |
Stria™ Cladding | 404522 | Stria™ Cladding Splayed 16mm 4200 x 255mm | N/A |
Ceramic Tile Underlay | 404110 | Tile Underlay 6mm 1800 x 600mm | Ceramic Tile Underlay 6mm 1800 x 1200mm (403190) |
HardiePanel™ Compressed |
400083 400087 400098 |
HardiePanel™ Compressed 15mm 1800 x 1200mm HardiePanel™ Compressed 15mm 2400 x 900mm HardiePanel™ Compressed 18mm 3000 x 900mm |
HardiePanel™ Compressed 15mm 2400 x 1200mm (400081) HardiePanel™ Compressed 18mm 3000 x 1200 (400460) |
Versilux™ lining |
400454 405202 400424 400422 400421 |
Versilux lining 4.5mm 2400 x 900mm Versilux lining 4.5mm 3000 x 900mm Versilux lining 6mm Bevel Edge 2400 x 1200mm Versilux lining 6mm Bevel Edge 3000 x 1200mm Versilux lining 6mm Bevel Edge 3600 x 1200mm |
Versilux lining 4.5mm 2400 x 1200mm (400452) Versilux lining 4.5mm 3000 x 1200mm (400450) Versilux lining 6mm Square Edge 2400 x 1200mm (404777) Versilux lining 6mm Square Edge 3000 x 1200mm (404776) Versilux lining 6mm Square Edge 3600 x 1200mm (404778) |
Villaboard™ lining |
400367 400358 400363 405136 400352 |
Villaboard™ lining 6mm 2400 x 900mm Villaboard™ lining 6mm 4200 x 1200mm Villaboard™ lining 6mm 4200 x 1350mm Villaboard™ lining 9mm 3600 x 1350mm Villaboard™ lining 12mm 3000 x 1200mm |
Villaboard™ lining 6mm 2400 x 1200mm (400362) Villaboard™ lining 6mm 2400 x 1350mm (400370) Villaboard™ lining 6mm 3600 x 1200mm (400359) Villaboard™ lining 6mm 3600 x 1350mm (400368) Villaboard™ lining 9mm 3600 x 1200mm (400354) N/A |
Product Group | Product Code | Product Name | Recommended JH Replacement |
DISCONTINUED PRODUCT LINES & ACCESSORIES |
ComTex™ Façade Panel and System |
400143 304573 305553 |
ComTex™ 9mm 3000 x 1200mm ComTex™ Top Hat ComTex™ PVC Starter Strip |
N/A |
HardieTex™ Base Sheet |
401651 400293 400294 400291 400296 305569 |
HardieTex™ 7.5mm 2440 x 1200mm HardieTex™ 7.5mm 2440 x 900mm HardieTex™ 7.5mm 2725 x 1200mm HardieTex™ 7.5mm 3000 x 1200mm HardieTex™ 7.5mm 3000 x 900mm HardieTex™ 7.5mm PVC Z Flashing |
Hardie™ Fine Texture Cladding^ N/A |
^Replacement products are considered a close alternative but not ‘equivalent’. Please consult with your James Hardie™ representative for suitability or contact your preferred reseller who may be able to suggest alternative solutions.